eStadium Privacy Policy

Last updated: June 15, 2026

This Privacy Policy explains how Rated10, LLC ("Rated10," "we," "us," or "our") collects, uses, shares, stores, and protects information when you use eStadium.

Contact: support@rated10.app

1. Summary

eStadium is an independent fan chat app for soccer match rooms. Users may sign in with Apple or Google, continue as guests where available, choose a side for a temporary room, send chat messages or DMs, block and report users, use optional tokens or emotes, and receive notifications.

We do not operate betting, gambling, fantasy sports, or financial features. We do not intentionally collect precise GPS location, contacts, microphone recordings, camera images, health data, government IDs, payment card numbers, or advertising identifiers for the current product.

2. Information We Collect

Account and Authentication Information

When you sign in or use the app, we may collect Firebase user ID, authentication provider, display name, username, profile photo URL, email address if provided by the sign-in provider, account creation time, sign-in activity, admin status, suspension/mute/ban status, and legal acceptance records.

Guest and Device Information

For guest access and abuse prevention, we may collect a locally generated eStadium device ID, platform, linked user IDs, shadow guest identifiers, first seen and last seen timestamps, push notification tokens, app version, diagnostics, crash logs, and security or request metadata.

The eStadium device ID is used for room access, room locks, guest identity, moderation, fraud prevention, and safety. It is not an advertising ID.

Profile and Fan Activity

We may collect display name, username, anonymous display setting, favorite teams, room selections, supported-side history, badges, profile stats, recent rooms, friend relationships, friend requests, block list entries, and app activity.

Chat, DMs, Reports, and Moderation Data

When you use eStadium, we may collect and store chat messages, DMs, emotes, highlighted messages, rival messages, sender display snapshots, sender identifiers, room IDs, match IDs, team IDs, timestamps, message type, token cost, source room, target room, spam/rate-limit metadata, reports, block records, content snapshots included in reports, moderation notes, enforcement actions, and admin review records.

Public or semi-public room messages may be visible to users who have access to the same room while the room is open. DMs may be visible to participants and to us when needed for safety, moderation, legal compliance, debugging, or service integrity.

Room and Match Scheduling Data

We may process match IDs, room IDs, team or country names, kickoff times, room-open times, room-close times, room status, room reminders, and provider or admin identifiers needed to schedule and operate chat rooms.

Purchases, Tokens, and Digital Goods

If you buy or use tokens or digital goods, we may collect product ID, purchase ID, platform, provider transaction ID or purchase token, token amount, purchase status, validation status, token ledger entries, token balance, spend reason, related room or message identifiers, and fraud or chargeback metadata.

Apple, Google, or another authorized app store processes payment information. We do not collect or store your full payment card number.

Notifications and Support

If you enable notifications or contact support, we may collect push tokens, reminder records, notification delivery metadata, your contact information, support messages, attachments you provide, account ID, device/app details, and information needed to respond.

3. How We Use Information

We use information to:

provide, operate, maintain, and secure eStadium;
authenticate users and support guest access;
register devices and enforce room locks;
open and close room access based on scheduled room windows;
deliver chat, DMs, friend requests, blocks, reports, profiles, tokens, emotes, purchases, and notifications;
filter objectionable content, detect spam, enforce rate limits, and prevent abuse;
review reports, remove content, mute/suspend/ban users, and enforce our Terms;
notify moderation systems when users block abusive users;
investigate safety, fraud, payment, legal, or policy issues;
provide support and respond to requests;
debug, audit, analyze, and improve the app;
comply with law, app store rules, tax, accounting, and legal obligations; and
protect users, Rated10, LLC, service providers, and the public.

4. Legal Bases

Where applicable law requires a legal basis, we process personal information based on contract performance, consent, legitimate interests, legal obligations, vital interests, or public interest, depending on the context.

We may share information:

with other users, such as room messages, public profile information, and room participation visible in app features;
with service providers that help with hosting, database, authentication, cloud functions, push notifications, storage, analytics, crash reporting, moderation, safety, support, purchases, payment validation, and infrastructure;
with Apple, Google, app stores, payment processors, and authentication providers as needed for sign-in, purchases, receipts, refunds, fraud prevention, and platform compliance;
for safety, legal, rights protection, fraud prevention, enforcement, or emergency reasons;
as part of a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction; and
in aggregated, de-identified, or anonymized form that does not reasonably identify you.

We do not sell your chat messages.

6. Moderation and Safety Review

To keep eStadium safer, we may review messages, DMs, reports, account activity, profile content, block signals, device records, token activity, and technical signals. Moderation may involve automated filters, human review, or both.

Reports and blocks may include content snapshots, reporter identifiers, offender identifiers, room/thread context, timestamps, and review status. We may retain moderation records, reports, removed content, and enforcement history to investigate abuse, enforce our Terms, prevent repeat violations, respond to appeals, comply with legal obligations, and protect users.

7. Data Retention

We keep information for as long as needed to provide eStadium, comply with law, resolve disputes, enforce agreements, prevent abuse, support security, process purchases, and maintain moderation records.

Chat messages, reports, blocks, and enforcement records may be retained after removal from user-facing views where needed for safety, legal, fraud-prevention, moderation, dispute, backup, or compliance reasons.

8. Your Choices

Depending on your location and the feature, you may be able to access, correct, delete, or request deletion of certain information. You can manage push notifications through your device settings. You can block users in the app. You can request account deletion through the app or support channels.

Some information may be retained after deletion requests where needed for legal, safety, fraud-prevention, tax, accounting, dispute, app store, backup, or moderation purposes.

9. Children

eStadium is not directed to children under 13. If you believe a child under 13 has used eStadium or provided personal information, contact support@rated10.app.

10. International Processing

Rated10, LLC is based in the United States. Information may be processed in the United States and other countries where we or our service providers operate.

11. Security

We use administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are material, we may notify you through the app or other reasonable means. Continued use of eStadium after the updated Privacy Policy becomes effective means you acknowledge the updated policy.